Privacy Policy

Introduction

Welcome to HeroSMS CC, a service that provides temporary virtual phone numbers for receiving SMS verification codes. At HeroSMS CC, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with our SMS receiving service:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Virtual Phone Number and SMS Data

   • What We Collect: Temporary virtual phone numbers assigned to you, SMS messages received on these numbers, verification codes, and related message content.
   • Purpose: To provide the core SMS receiving service, deliver verification codes to you, and manage your orders.

3. Order Information

   • What We Collect: Details about your orders, including service type, country or region selection, phone numbers used, order status, costs, and transaction history.
   • Purpose: To process your orders, manage your account balance, and provide order history.

4. Usage Details

   • What We Collect: Information about how you use HeroSMS CC, including your interactions, features accessed, and usage frequency.
   • Purpose: To analyze user engagement and improve our services.

5. Device Information

   • What We Collect: Data regarding the devices you use to access HeroSMS CC, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

6. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

7. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
   • Purpose: To facilitate billing and payment processing for our services.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We retain your data for the following periods:

• Virtual Phone Numbers and SMS Content: We retain SMS messages and verification codes for a limited period necessary to deliver them to you. After the order is completed or expired, this data is securely deleted.
• Order Records: We retain order information for accounting and customer service purposes, typically for a period required by applicable laws.
• Account Information: We retain your account information for as long as your account is active or as needed to provide you services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements. This includes our upstream SMS service providers who provide the virtual phone numbers and SMS receiving infrastructure.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Copyright Owner: Hero-SMS.cc
Website: hero-sms.cc
Email: support@hero-sms.cc

By using HeroSMS CC, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!